Ok i have to vent. First of all, went halfway to my doctor, got a call to reschedule, so I ended up in traffic. Then I come home and wait for the Charter guy who was supposed to come. 6pm passes, I call them, get put on hold for 20 minutes, then told ohh I'm soo soo sorry they rescheduled without letting you know. WTF!?!?! As if that wasn't enough for the day, I go to upgrade one of my coworkers phone at the Nextel store in the marketplace. That piece of shit mother fucker. I am an authorized user on the account. I have upgraded, downgraded, switched phones, added phones, etc.. on the account and never had a problem. So I go in and sign off on it, and the guy goes... sorry sir you're not an authorized user on the account. WTF? He calls Nextel and says sorry they say the same thing. I say ok, fine. I go back to my car, but then decide to call Nextel. I call them, they say everything is ok, you're added, there should be no problem. GREAT! So I go back, and now the mother fucking son of a bitch has the nerve to say "sorry sir, I still can't do it. You just added yourself to the list" I say "If Nextel was ok with me adding myself, why the fuck aren't you?" (yes, with the cussing at this point). "I'm sorry sir, I can't do it." So for 2 fuckin hours I call Nextel and go through this back and forth game between the bitch in the store and the rep on the phone. Finally I have Chris, who is at the beach, call and talk to Nextel. He calls me back and says everything is ok. I turn to the guy and say "everything is set, everything is ready." The guy has the nerve, the incredible nerve, the indecency to say "Sorry sir, it's past 8pm, we're closed." His own coworkers througout this time were saying "dude that's fucked up, just do it." I can't believe such stupidity exists.