Customer Service!
Last week we found out that one of our clients won't pay unless we have general liability insurance. No problem. I sent a request to 4 insurance agencies.
One Stop Insurance Agency in Costa Mesa responded the same day. 2 days later, the second company responded. The third company responded on Friday, and the last one contacted me a few minutes ago.
Even though some gave a lower price, I still went with One Stop because of the quick response. I knew that if I ever needed anything, Angie Herrera (our agent) would take care of it the same day.
People! Get it through your heads! This is 2006, you can't wait more than a day to contact a client! Just having the word "customer care" in your name doesn't help if you take a week to respond!
If you want good service:
One Stop Insurance Agency
Angie Herrera
Ph. 866-853-9600 x 200
Fx. 949-574-7429
angie_onestopins@yahoo.com














